Below is an interview conducted 7/2/14 by Dr. Troy Dreiling with Dr. Troy and Val.
You’ll hear how chiropractic care has helped different people with various ailments. You will also learn how consistant training and technology advancements help to make Dr. Troy and his office the number one chiropractic office in Vancouver.
Listen while you follow along with the transcription below. Enjoy!
Audio Interview Part 1
Audio Interview Part 2
Are you leary of chiropractic care? Maybe you or a loved one has suffered through poor and ineffective chiropractic procedures. If you stay tuned with us for the next few minutes you will hear about an amazing and new pain relief technique and wellness care methods that make your grandpa’s back cracker experience a thing of the past.
Today’s health with Dr. Troy of Zenaptic Chiropractic in Vancouver Washington. Now here is my dad, Dr. Troy!
Hello everybody, this is a special edition of the absolute life radio show. Welcome, I am Dr. Troy Dreiling of Vancouver, Washington, Zenaptic Chiropractic health center and what you’re about to hear today may dramatically improve your health and the health of those you love and care for.
The services and procedures that we have been talking about or that we want to talk about today have already helped thousands of people in our local area improve their energy, improve their health, improve their function, their quality of life. It’s helped reduce their pain levels and actually we’ve seen many, many patients reduce their medication or eliminate the need for medications because the quality of their life and their function and their health has drastically improved.
So, if you’re experiencing any of these ailments it is very likely you need to come to our clinic to get checked. Things like headaches, neck pain, back pain, neuropathy, numbness or tingling, numbness in your arms, tingling in your legs, if you have been in a recent car accident, whiplash, MS patients, parkinson’s patients, even colic children, ear infections, knee and hip pain, disc problems. Just to name a few of the things we have seen amazing results with the techniques and procedures we’re going to be talking about today.
You’re going to learn marvelous solution, some would even say it’s too simple because it works so good. I recently shared with some of my patients what got me into this healing profession and really there were a couple of incidences where I couldn’t walk, I couldn’t use my shoulders, I had some really bad sinus situations and I went to a chiropractor early on in my life that totally changed the way my body functioned and felt and that’s what motivated me to do what I have been doing for the last 20 years.
In the studio with us today I have a special guest, Val, Val thanks for coming to the studio.
Val: Hello and thank you for having me
Dr. Troy: I’m glad to have you here. You know it’s really cool to be practicing for the last 20 years really helping people get well and I know you have a story about chiropractic and how it’s helped you. So, I know there are people listening and that’s what we really want to do is reach out to people who might be in a similar situation that you were and reach them and let them know that there is hope. That the body can function better, the body has the power and the ability to heal and so before you were a chiropractic patient, what issues were you suffering from?
Val: Well, when I was about 15 years old I was in an accident where we were playing football and someone’s forehead ran into my nose and totally broke it. So bad that I had to have reconstructive surgery on it. Shortly after that happened I started getting these really intense migraines. I went to the doctor, my parents didn’t know what to do, it was so bad I couldn’t even function. I wasn’t able to do school and I wasn’t able to do any sports. So my parents took me to the doctor because that is the only option we thought we had and our insurance covered it so that’s where we went.
The doctor started with regiments of Imitrex, they started giving me shots, pretty much their answer was to fill me full of medicine and chemicals that would never really fix my problems they would just mask the symptoms that I was having at the time.
I would go for Imitrex shots and they would have to monitor me. They weren’t working, they were making them about 1,000 times worse and I was hospitalized a couple of times because of those shots. So my parents decided that we weren’t going to do this anymore and then the headaches started to decrease a lot and I started to function a little bit more.
I started to become a chiropractic patient right out of high school, pretty much when I started working for Dr. Troy. Once I started chiropractic care I noticed that my headaches slowly went away and slowly got better. They weren’t as intense and they weren’t debilitating. Once I started fixing my structure which was the main problem, you know when I had the head trauma my bones obviously shifted out of alignment and put stress and pressure on my brain stem as well as the nerves causing these symptoms.
Medical doctors don’t really look for those symptoms of why we are having these problems they just try and do what they can to fix the symptom. So, chiropractic has helped me tremendously to get rid of my migraines, I mean I don’t have them at all anymore!
Dr. Troy: That’s huge because I know there are a lot of people that suffer from migraines and with some of the new techniques we use in our office we see great results with those.
When you first came in do you; now I know that you told people that you work with us, you’ve worked with us for about 8 years now but I always like it when people that work in the office get adjusted because those tend to be the ones that get excited about chiropractic and spreading the word.
So, do you recall, 8 years ago or so, do you recall what we did to evaluate you for what was going on with you, do you recall that?
Val: I do. I filled out a health history with past history, current history, my current symptoms just to make sure they had a full scope of what was going on with me. Then Dr. Troy did and evaluation and then I had x-rays to see what was going on with my structure.
Dr. Troy: Right, do you remember your first adjustment because a lot of people are scared about getting adjusted.
I had a lady just recently that was like, oh, I read on Web MD and all these things. I adjusted her and she went, wow, that’s it? She was so fearful, you have to experience it you can’t really explain it.
Maybe if you could describe your first adjustment, how you felt, what you notice right away.
Val: For my first adjustment, quite honestly I was really nervous, my hands were clammy, I remember that! I remember everyone just telling me, “oh, the neck is the worst!” but when I finally just let myself relax and get adjusted I realized that the neck is actually the best.
I just felt so much relief. All this pressure had built up in my head and when I got adjusted I just felt like that was gone, it wasn’t there anymore.
Dr. Troy: Here you are 8 years later, if there are people listening and they were experiencing; it doesn’t have to be just migraines because even though we get great results with that, Headaches, numbness, tingling, back pain, if you were in a recent car accident, they’ve got somebody in their family that is suffering, what you would tell them?
Val: I would tell them to search your options, take charge of your health, don’t just do the one option that you think that you have. There are so many other things that you can do with chiropractic and with correcting the structure of your body. Your body is made to heal from the inside out not from the outside in. So, when we start looking from the inside to see where the symptoms are coming from your body is going to change dramatically.
Dr. Troy: I am sure there are people who are listening today and are wondering, how can I come in to get checked?
Our number if you want to call us right now is (877) 4 Dr Troy, if you don’t have one of those letter things on your keypad then it’s (877) 437-8769, the number is (877) 437-8769.
And remember, if you want to reduce the pain, boost your energy, increase the quality of your life, that’s the number to call (877)437-8769.
So, Val, in the office a lot of patients come to see us and you’re one of the first people they see. What would an average person expect when they come to our office? What are a couple of things they would expect to do so that we can evaluate fully, how can we help?
Val: Well, the first thing you can expect is a friendly staff for sure, a smiling face at the front desk that will greet you, Then we do a full history on you as far as your current conditions and symptoms as well as things that have happened to you in the past that could also be contributing to what is going on with you currently and then you will do a consultation and then you will do an exam with the doctor. From there we will take you for x-rays so again we can look at the structure and see what’s going on inside.
Dr. Troy: So they do that on their first visit and then typically what happens, They come back and then what?
Val: They come back and Dr. Troy will go over the x-rays with you and them go over a specific care plan with you based off of your condition and what’s best for you. Then we work it out financially to make it affordable for you.
Dr. Troy: Right, and then if people have insurance, no problem right?
Val: No problem. We work with all different insurances, we just get a copy of your card and check your benefit.
Dr. Troy: And we’ve got affordable plans if people don’t have insurance, because it’s about 50/50
Dr. Troy: One thing I want to talk about before we take a break here real quick is, we recently had a patient, let’s call her Patty, her medical doctor diagnosed her with torticollis which basically means twisted neck and I know you remember this one exactly Val
Dr. Troy: She had weakness, muscles spasms, do you remember the tremors she was getting?
Dr. Troy: I don’t know if she told you this but she was getting botox injections every 90 days for the last 6 years. I asked her, how much is it? $5,000 a session for botox. She spent over $120,000 between her and her insurance company for botox over the last 6 years. Actually $20,000 out of pocket. I went, woah that’s a lot of money!
So, we just recently took her films. I know you help take films in the office, that’s one of the things people can expect. We went over this in a staff meeting, she had a 75% reduction in the misalignment in her neck, you could see it drastically on the x-ray.
She stopped getting the botox injections which I never told her to do but after she started getting adjusted the spasms went away, the tremors went away, She was amazed and she was petrified when she first came in.
It’s amazing results that we see and that’s really what we are after. So, if you want to reduce your headaches, back pain, numbness, tingling, we are just going to urge you to call (877) 437-8769.
It’s $47 for the chiropractic examination, the digital spinal graphic x-ray and a customized healing game plan for you.
Dr. Troy: What was one of the things you noticed Val with this patient when she started receiving specific adjustments to help take the pressure of the spine, the joints, the nerves, the muscles?
Val: Well, I week after she started her adjustments she came up to our front desk and was just so excited and so overjoyed that she has been seeing the results that she has been looking for for the past 5 years and she’s not even paying a quarter of the amount that she was paying before and she is getting results.
To see somebody’s eyes open up and to have their lives completely changed, that’s what I love most about being a part of chiropractic. Being a part of people realizing that there is another choice and there is another option and they can take charge of their health, that is why I love being a part of chiropractic. I love helping people change their life and realizing that there are other options and helping to open their eyes.
I feel like a lot of times they are only doing the choices that are presented to them at that time and not really looking into things and when they start researching and looking into things, their lives are changed.
Dr. Troy: It’s an experiential thing. When I am asked to be analytical or asked what is an adjustment, I always tell people you have to experience it. You know, it’s kind of like skydiving, you can look and go great there it is but until you do it you don’t really feel it, the thrill the exhilaration.
One of the biggest things I see, correct me if I am wrong but the biggest thing I see in patients after their first visit or two is that they sleep better.
Dr. Troy: That is the biggest thing. I had one the other day, a skeptical guy, I called him up and his wife said he was really skeptical, he really doesn’t like chiropractors for whatever reason. He can’t sleep, his arms were numb, he’s a 9 out of 10 on the pain level.
So, I adjusted him. I called him up the next day and he was amazed. He said the fog in his head and lifted and that he slept like a rock. He was really nice to me instead of being standoffish.
I want to talk about another testimonial here. This guy Chuck, he had random back pain you know off an on with work. He came in as a back patient to just stay functioning and healthy and we helped him with his back pain. He was doing pretty good but then he got rear ended.
He was sitting on the freeway, his foot on the break and got rear ended. It messed up his lower back pretty huge and it created leg pain. They did an MRI and they found disc involvement. Now, that doesn’t necessarily mean that is what’s causing his leg pain but they did find herniated discs and bulging discs in his spine.
He lifts manhole covers and climbs around in sewers. Now he had trouble with lifting and with movement, he had trouble walking, it was a pretty serious condition. We started working with him with a series of specific spinal adjustments. We just did his reevaluation and I know his x-rays changed but on the sheet, it says 90% improved from his injury. That was relatively within about 90 days.
Val: Yeah, I remember when he came in. He could barely even walk or move, he was having a hard time just getting into the office. Then in 90 days he’s walking and moving normally. I mean, I feel like we’ve corrected a lot of the problem instead of masking it with something else.
It’s crazy to see when people first come in and their injured to see what kind of state they are in. They are unable to walk, they’re unable to move, they’re unable to sleep. You know, even bowel function can be affected by that or you know lots of other conditions can come with a misalignment in your spine.
The main thing for Chuck is he was just having a hard time moving in general, then in 90 days you see these great results where he is able to move 90% better, he’s able to go back to work, he’s able to speak. He’s also not having to take any medication to do that and that is just a phenomenal thing because nowadays everybody is just turning to medication and masking the problems when you can get real, live results through chiropractic.
Dr. Troy: Yeah. You know the one thing is, is that it does take time. The medications, you can take them anywhere with you. With chiropractic, the challenge is that you have to show up and participate, it is a participation sport.
So let’s shift gears here. We have been on the radio for 10 years and there are people who have come in, they correct a problem and then they disappear and I always tell patients don’t forget me when you’re hurting. So, I want to talk to people who have been to a chiropractor before and I want to talk about why we are different.
You have been with us for 8 years and we have made a lot of changes, we do different things on how we operate and how we help people. Let’s talk about, from your perspective, why we’re different. We’ve seen a lot of people who have been to chiropractors and not that they are all bad but there is a uniqueness in what we do and what types of service we provide. So, let’s talk about that.
Val: I think that one of the main reason why we are different is because we are always training, we’re always advancing, we’re always looking for what we can do better to serve the community. The other difference is, in 8 years we have a doctor that I have never seen get tired, never seen get worn out, I’ve never seen him say I don’t want to be at work today. Not one day in my 8 years had I ever heard that or seen that or think that he didn’t want to be at work.
That is wonderful, he’s not worn out he not tired and the staff is continually advancing, we’re continually training. We go to seminars we train with people who have had successes and see what they are doing so that we can serve the community better.
Dr. Troy: Let’s talk about Jason because Jason he is a patient we haven’t seen in a couple of years and just recently came back to see us and I know you wanted to talk a little bit about him. Before we came on the show you were saying, this is what I want to say about him. What are some of the things you were mentioning before? He had gone away for a while because he felt like he got relief and then he came back. What was going on with him?
Val: Jason originally came in with neck pain and headaches and those symptoms stopped going away so he stopped coming in. He just recently came back last week or a few weeks ago but he had new symptoms.
He still had the headaches and the neck pain but now it has moved into his jaw, he was now having serious jaw pain. That was just saying that we didn’t have enough time to correct the original problem so it came back.
Dr. Troy: And here he is, he’s back in the office. Thank God he did come back because sometimes people don’t go back.
Dr. Troy: I always see people that think they are going to be pain-free if they go to a chiropractor. Well, the problem is, we get you functioning and feeling great but what if you fall off a ladder? An adjustment isn’t going to help you be pain-free if you injure yourself.
The whole goal with the adjustment is to get you functioning and feeling better. In a couple of visits, he said his jaw pain is gone. I told him he had to stay the course so we could get this thing under control and get this thing stable because if not it will come back again
Val, I want to talk about this because a lot of people say, well you know my grandfather used to go to a chiropractor I remember it when I was a little kid. I went to this orange, shaggy carpet, wood paneling office and I think it was my grandfather’s chiropractor. That was a long long time ago, over 30 years.
Let’s talk about some of the new procedures and care that we provide in our office. What are some of the new ways that we analyze?
Val: I think one of our best things is our direct digital x-rays. We take x-rays and we get them right away. Analyzing the structure is one of the most important things and we have quick technology that gets that to us right away.
Dr. Troy: So when we look at analyzing, we analyze the upper cervical spine even better. We have films that we take. A lot of people will come in and say, hey I’ve been to the doctor and they took x-rays. But, they are not looking for that specific misalignment.
I don’t know how many times I’ve done an exam and I asked if they were examined like that. They say no one ever touched them. Even some chiropractors never touch them or they do other things.
Our techniques, you know for years I’ve been training on this, more gentle techniques, more effective, I’m seeing more results. You know you talk about me not getting tired; that’s what gets me to the office I want to get some results. I want to get some new people in the office and I want to help them get results. That’s what drives me.
You know we do traction, we do neck traction which feels really good, we have a decompression table, we do hydromassage, we also have a massage in the office. So there are a lot of different things we can do.
Talk a little bit about some of the training you’ve seen me go to.
Val: Dr. Troy is trained specifically in upper cervical and since he has done that training I’ve seen a vast improvement in patients a lot quicker with the upper cervical just taking pressure off of that brainstem so your body can heal and function at 100%.
Dr. Troy also does other training with multiple doctors on specific things, like how to exam a patient properly, how to palpate, make sure you’re feeling the right things. He’s always coming back with new things from each seminar saying, “okay I learned this!”
The cool thing is, he also taught the staff these things. We might not be doing an exam but he helps us understand when he is doing an exam what he is looking for and why he looking for that. So, our staff also had the same knowledge and training as Dr. Troy.
Dr. Troy: Lot’s of training, we see lot’s of training in our office which is good. We bring some people ion to help us. The goal is to help the patients achieve their goals, that’s really what it’s been all about for the last 20 years.
Val, I want to thank you for being on the show today, I know you had some fun.
Val: Yes! Thanks for having me.
Dr. Troy: I appreciate you sharing your story and sharing stories of other people and helping them.
In closing, if you want to reduce your headaches, back pain, numbness, tingling, we are here to help. Just call (877) 437-8769.
Here is a video Dr. Troy Dreiling made that addresses the question for people who are skeptical of chiropractic care.
This video is transcribed on Dr. Troy’s business website if you would like to follow along with the transcription.